Reviews and Testimonials | Wendy Wu Tours

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

Rating

Customer Review

Wonders of China

Saturday 18 Jan 2025

Overview Rating:

Our Service: Excellent

Went out of way to arrange alternative flights & was appreciative of our difficulties

Wonders of China

Friday 17 Jan 2025

Overview Rating:

Our Service: Excellent

Everything was prefect , Cheryl was excellent, very helpful, new all about the trip, could not fault her.

Wonders of China

Saturday 11 Jan 2025

Overview Rating:

Our Service: Excellent

Very friendly, helpful and easy to deal with. Not pushy but relaxing to speak to.
Very helpful with no hesitation to give all the information needed.
A pleasure to deal with.

Wonders of China

Saturday 09 Nov 2024

Overview Rating:

Our Service: Excellent

Efficient & Personable

Wonders of China

Saturday 07 Sep 2024

Overview Rating:

Our Service: Excellent

Very polite assistant. Called me back immediately after we were disconnected. We had lots of questions for booking all of which were answered clearly and quickly

Our Response

Thank you for your lovely review! We’re so pleased to hear that our consultant was able to help you promptly and politely, even after being disconnected. We always aim to provide clear and efficient service, so it's wonderful to know that all your booking questions were answered to your satisfaction.

Should you have any further queries, please do not hesitate to contact us. Jimmy, Wendy Wu Tours

Wonders of China

Thursday 29 Aug 2024

Overview Rating:

Our Service: Excellent

Spoke to Arti and Andy who could not have been more helpful when arranging our China tour, especially as we needed to deviate from the standard arrangements at the end of the tour so we could spend time visiting our son who lives in China.

Our Response

Thank you for your kind words. We’re delighted to hear that Arti and Andy were able to assist in tailoring your tour to include time with your son. We trust you will have an amazing experience in China!

Wonders of China

Wednesday 24 Jul 2024

Overview Rating:

Our Service: Excellent

The information and knowledge given after watching the destinations was excellent.
Very happy with the booking experience.
Sarah was very helpful and went through the holiday that appealed to us. Everything was explained to us in great detail and all are questions were answered.
The whole experience was straightforward.

Wonders of China

Tuesday 23 Jul 2024

Overview Rating:

Our Service: Excellent

Excellent service Katherine helped us source the best deal on our selected date of tour and was very informative about the future processes

Wonders of China

Friday 24 May 2024

Overview Rating:

Our Service: Excellent

Helpful and informative

Wonders of China

Tuesday 07 May 2024

Overview Rating:

Our Service: Excellent

A very helpful service.
Quick and simple process and Julia got back to me swiftly with answers to my queries.
Excellent service, can’t wait for the holiday now 😁

Wonders of China

Friday 08 Mar 2024

Overview Rating:

Our Service: Excellent

Great service

Wonders of China

Thursday 29 Feb 2024

Overview Rating:

Our Service: Excellent

Very good so far. Only just booked for next year so lots still to do.....

Wonders of China

Monday 05 Feb 2024

Overview Rating:

Our Service: Excellent

Friendly and helpful

Wonders of China

Monday 05 Feb 2024

Overview Rating:

Our Service: Excellent

Booked our tour with Karen/Bryn at the Destination show. Excellent service from both of them.

Wonders of China

Thursday 01 Feb 2024

Overview Rating:

Our Service: Excellent

Polite, informative and friendly service. All my questions were answered fully.