Reviews and Testimonials | Wendy Wu Tours

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

Rating

Customer Review

Japan by Rail

Wednesday 07 May 2025

Overview Rating:

Our Service: Excellent

been with them before

Japan by Rail

Friday 02 May 2025

Overview Rating:

Our Service: Excellent

When we booked our forthcoming tour the representative that we spoke to was extremely helpful and very profressional. She spoke clearly without any ambiguity and went out of her way to get us the best deal.

Japan by Rail

Thursday 01 May 2025

Overview Rating:

Our Service: Excellent

I had Natasha she was friendly patient and not pushy let me speak listened to what I was looking for in Japan tour

Japan by Rail

Friday 31 Jan 2025

Overview Rating:

Our Service: Excellent

Efficient

Japan by Rail - HN

Tuesday 28 Jan 2025

Overview Rating:

Our Service: Excellent

Arti was well informed and shared her knowledge of Japan with me. Made choosing which holiday to go for easy. Arti was professional and polite at all times. Would highly recommend the booking procedure.

Japan by Rail - HN

Wednesday 27 Nov 2024

Overview Rating:

Our Service: Excellent

Cheryl sorted by booking extremely efficiently and had a very friendly
manner

Japan by Rail - HN

Friday 27 Sep 2024

Overview Rating:

Our Service: Excellent

I attended a Wendy Wu roadshow in Bristol this week. It was well organised and the presentation was interesting and comfortable. Afterwards, we were able to speak with members of the team in an unhurried environment. They were very accommodating.

Japan by Rail

Thursday 26 Sep 2024

Overview Rating:

Our Service: Excellent

Helpful staff, we decided to book

Japan by Rail

Saturday 17 Aug 2024

Overview Rating:

Our Service: Excellent

Excellent

Japan by Rail

Thursday 11 Jul 2024

Overview Rating:

Our Service: Excellent

Great holiday delivery and their tour reps cover every eventuality

Japan by Rail - HN

Wednesday 05 Jun 2024

Overview Rating:

Our Service: Excellent

I attended the roadshow in Eastbourne yesterday.
It was a well organised, welcoming, informative, relaxed event.
Staff were amazing, friendly, helpful and enthusiastic.
The presentation was engaging and covered likely questions about each tour.

Japan by Rail

Wednesday 14 Feb 2024

Overview Rating:

Our Service: Excellent

The website was very informative and easy to navigate.The itinerary for the tour I booked is the best I’ve seen.

Japan by Rail

Tuesday 23 Jan 2024

Overview Rating:

Our Service: Excellent

Good Advice and all explained well.

Our Response

Arti will be delighted to hear you were very happy with her service.

Many thanks for taking the time to submit your review.

Kind regards

Jimmy

Japan by Rail

Sunday 10 Dec 2023

Overview Rating:

Our Tour: Good

This was an interesting tour that was well organised, with a good range of activities, opportunity to enjoy all sorts of Japanese food, using good hotels and with a very good guide. There are just a couple of things that stop me awarding it 5 stars

Japan by Rail

Wednesday 29 Nov 2023

Overview Rating:

Our Tour: Excellent

Excellent trip very well organised.
Would never have been able to cover so much in such a short time