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The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

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Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Inspiring India

Sunday 29 Sep 2024
Overview Rating:
Our Service: Excellent
Extremely informative and easy to deal with. The booking experience was no problem. This will be the second Wendy Wu booking having been on a previous tour with this Company, although booked as part of a cruise package through another Company. That included a visit to China. The guides were excellent on that tour hence booking directly this time. Keith and Natasha are a credit to Wendy Wu

Inspiring India

Friday 20 Sep 2024
Overview Rating:
Our Service: Excellent
I wanted to vary the extension and change to different flights. Natasha was really helpful and sorted everything.

Inspiring India

Wednesday 28 Aug 2024
Overview Rating:
Our Service: Excellent
Dealt with sales consultant Arti who could not have been more helpful.
After several different attempts, with her help we managed to tailor make a guided tour of Rajasthan to meet our requirements.

Our Response

Thank you for your review and we're thrilled to hear that Arti was able to help tailor the perfect Rajasthan tour for you. We are sure you will have an incredible experience. Jimmy, Wendy Wu Tours.

Inspiring India

Thursday 15 Aug 2024
Overview Rating:
Our Service: Excellent
Impeccable! Not pushy selling at all. Wendy Wu Reps and Sales Staff are so knowledgeable, helpful and genuinely friendly. Having been in the customer service side of business all of my working life (and I have just retired this year in July) I recognise a superb team when I meet one and Wendy Wu come out as THE best at Customer Service and Customer Relations I have ever encountered. They are in my opinion the most honest and best at what they do and I would not hesitate to recommend them to anyone at all

Our Response

Thank you for your wonderful review and kind words. We’re delighted to hear that our team’s knowledge, helpfulness, and genuine friendliness made a positive impression. Your recognition truly means a lot to us, and we deeply appreciate your high recommendation.

Do let us know if we can assist you further.

Many thanks and kind regards,
Jimmy,
Wendy Wu Tours

Inspiring India

Saturday 29 Jun 2024
Overview Rating:
Our Service: Excellent
I was at a roadshow and as a result signed up for a tour.

Inspiring India

Friday 31 May 2024
Overview Rating:
Our Service: Excellent
Hannah was very helpful and knowledgeable about the holiday I was booking and answered all my questions with the reassurance I could ring her again if I had anymore questions in the future.

Inspiring India

Wednesday 15 Nov 2023
Overview Rating:
Our Tour: Good
amazing holiday once you get to destination but the booking prior to going was abysmal, WW staff were really difficult to work with, lack of support in changing agenda, flights etc. WW need to train their UK teams since Covid has hit and new staff recruited that are lacking in experience. The Goa extension was in an inappropriate conference hotel 2.5 miles from beach rather than the beach relaxation it was sold as. difficult to relax with 170 delegates running around the pool doing 'team building' every day. Inspiring India tour guide informed us that he has reported this to WW as an inappropriate hotel, however that didn't help us for our holiday and we've been told not to expect to get any compensation for the issue either.

Inspiring India

Tuesday 14 Nov 2023
Overview Rating:
Our Tour: Excellent
Well paced, knowledgeable guide, reasonable hotels

Inspiring India

Sunday 05 Nov 2023
Overview Rating:
Our Tour: Good
A good tour which covered a lot of ground, early starts and long coach journeys but these are necessary when you consider the amount of ground we covered and all the cities and sights we saw.

Inspiring India

Thursday 12 Oct 2023
Overview Rating:
Our Service: Excellent
Answered all my questions quickly and efficiently

Inspiring India

Wednesday 09 Aug 2023
Overview Rating:
Our Service: Excellent
Spoke to Steve about the Inspiring India tour in Jan 2024, he told us there was only one place left and two of us wished to travel. He stated he would check back with a manager and get back to me, which he did in a very prompt fashion informing us we could both travel on our desired dates. Then went on to make our booking. A very professional service as always. This is the sort of service I have come to expect of Wendy Wu having travelled with them a number of times.

Our Response

That's wonderful to hear, James. Steve will be delighted to read your comments, thanks so much for sharing them with us.

Inspiring India

Sunday 09 Jul 2023
Overview Rating:
Our Service: Excellent
Friendly, helpful and knowledgeable. Very easy to book.

Inspiring India

Friday 07 Jul 2023
Overview Rating:
Our Service: Excellent
Very straightforward to book.

Inspiring India

Monday 20 Mar 2023
Overview Rating:
Our Tour: Excellent
Another great Wendy Wu tour, very interesting places and a fantastic group of people.

Inspiring India

Saturday 25 Feb 2023
Overview Rating:
Our Service: Excellent
Excellent service. Rep was pleased to check different flights for me and was very helpful with my queries about price.
I have been to China with Wendy Wu before and it was one of the best trips I have ever been on...so well organised, nothing left to chance.
Good value for money.