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The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

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Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Highlights of Sri Lanka

Wednesday 03 Jan 2024
Overview Rating:
Our Service: Excellent
Pleasant customer facing team, eager to help solve issues.

Highlights of Sri Lanka

Thursday 14 Dec 2023
Overview Rating:
Our Tour: Good
Enjoyed the holiday and the full itinerary which allows us to see many parts of the island.
Sri Lanka is an island of contrasts from beaches, to games reserves and then up to the Highlands and the tea plantations.
The Sr Lankan peoples warmth and friendless added to the holiday as did the food.

Highlights of Sri Lanka

Wednesday 13 Dec 2023
Overview Rating:
Our Tour: Excellent
Well planned and executed. Excellent guide and good variety of places visited.

Highlights of Sri Lanka

Friday 08 Dec 2023
Overview Rating:
Our Service: Excellent
Polite, concise and knowledgeable. Helpful when guiding me through the various options

Highlights of Sri Lanka

Wednesday 02 Aug 2023
Overview Rating:
Our Service: Excellent
Fantastic help by all staff involved getting my booking sorted for my wonderful friend
Looking forward to our holiday now

Our Response

You've made our day, Carol! Thanks for your lovely feedback. Jimmy

Highlights of Sri Lanka

Sunday 30 Jul 2023
Overview Rating:
Our Service: Excellent
Wendy Wu provide amazing holidays which include so many wonderful experiences. The guides are excellent, the food and accommodation are great. I have been on many Wendy Wu holidays and each one has been very special. I have made the most wonderful memories and friends on each trip. I would highly recommend them.

Our Response

And we love having you travelling with us too, Christine. Here's to many more adventures! Jimmy

Highlights of Sri Lanka

Sunday 23 Jul 2023
Overview Rating:
Our Service: Excellent
I had a query over the price. It was checked and I was phoned back very quickly and a few minutes later I was booked to go.

Highlights of Sri Lanka

Tuesday 18 Jul 2023
Overview Rating:
Our Service: Excellent
The Wendy Wu rep was knowledgable and positive ensuring that the air travel arrangements associated with the holiday met my needs and budget.

Highlights of Sri Lanka

Monday 06 Feb 2023
Overview Rating:
Our Service: Excellent
Went with W.W tours to Vietnam at Christmas 2022 Excellent trip, booked to go again with W.W to Japan in late March. if Japan tour is a excellent as the Vietnam tour, it will be amazing, would definable recommend W.W tours, not the cheapest out there,
however as an escorted tour with all meals included , Hard to beat!!!

Highlights of Sri Lanka

Tuesday 31 Jan 2023
Overview Rating:
Our Service: Excellent
I have just booked a Sri Lanka group tour but I wanted to add a private extension.
Good options for my extension and patient with me when I couldn’t make up my mind on dates.
Would recommend if you want one tour operation to do both a tour and a private add on.

Highlights of Sri Lanka

Wednesday 23 Mar 2022
Overview Rating:
Our Tour: Excellent
The tour was excellent - though not faultless.

Highlights of Sri Lanka

Tuesday 24 Mar 2020
Overview Rating:
Our Tour: Excellent
Great Country.
Good range of different things to do and places to see - temples to beaches to wildlife.
Hotels ranged from adequate to excellent. Food quality and variety was better than we expected
A really good tour guide and our fellow travellers were excellent company.
Would recommend despite the impact of Corona Virus cutting out a few later trips but that was beyond anyone's ability to control..

Highlights of Sri Lanka

Monday 24 Feb 2020
Overview Rating:
Our Tour: Excellent
The holiday in Sri Lanka was very full with many interesting visits. The hotels were very good apart from the Ramada in Colombo which was average. The meals were excellent and there was always an alternative to the hot spicy curry. Our guide was attentive, helpful and very informative with excellent English. He did his best to show us his beautiful country and appreciation it’s long and complex history.
It was a shame that the bus we traveled in was not very comfortable, the seats did not recline and were quite small without much legroom, as we did spend a lot of time in the bus on the long slow drives though Sri Lank’s interesting traffic!! however the drivers were very good, nice and attentive.

HIGHLIGHTS OF SRI LANKA

Monday 26 Nov 2018
Overview Rating:
Our Service: Excellent
Our Tour: Excellent

Service rating :

I have now been with Wendy Wu on five tours, so yes I will use them again and I always am recommending them to people I know and friends. Their service is excellent, they always give the best hotels, and transport available in any country. They give different tours in each country, so clients are able to choose what they want. They also do comfortable, medium or active tours, so they can suit everyone. Their tours are all inclusive, so only spending money, or alcohol are funds required. I give them top rating. I have only returned from my last tour about two weeks, but already I am thinking about next year and what country I wish to visit. I am a solo traveler, but meet lots of lovely people on tour, both married couples and single people. The tours are open to everyone.

Product :

Great country, very interesting places, lovely people, would visit Sri Lanka again.

Our Response

Thank you for your wonderful 5* review!
We are delighted that you are a returning customer and it's great that you have already travelled with us 5 times! It's fantastic to hear that you always enjoy your tours, including the accommodation and transport that is included! We're also glad that as a solo traveller you feel safe and comfortable on our tours and that you enjoy meeting the groups! Thank you for continuing to use our company, we cannot wait for you to book your next tour with us!

HIGHLIGHTS OF SRI LANKA

Friday 06 Apr 2018
Overview Rating:
Our Service: Good
One of our main reasons for using Wendy Wu is that they provide ALL meals on their Far East tours. We would be more likely to use them again if they offered the same on their other tours, South and Central America for example.

We like the idea of a compulsory gratuity charge paid to the tour guide, who then takes care of all the tipping.