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The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

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Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Highlights of Laos

Saturday 02 Mar 2024
Overview Rating:
Our Service: Excellent
Easy process and all information on link.

Highlights of Laos

Wednesday 03 Jan 2024
Overview Rating:
Our Service: Excellent
The person responsible for making the booking was knowledgeable and helpful.

Highlights of Laos

Saturday 25 Nov 2023
Overview Rating:
Our Tour: Good
Excellent trip but a couple of glitches downgraded it from 5 star.

Highlights of Laos

Sunday 12 Feb 2023
Overview Rating:
Our Service: Excellent
Great holiday, wonderful guides, all done very professionally

HIGHLIGHTS OF LAOS

Friday 16 Nov 2018
Overview Rating:
Our Service: Excellent
Our Tour: Excellent

Service rating :

Yes, could recommend and will buy again.

Product :

Everything went well. Good hotels, food and well paced trip.

Our Response

Thank you for your 5* review,
Its fantastic to hear that you had a well organised and good paced tour, and that you enjoyed the accommodation and food provided. We are also delighted that you would recommend our tours and that you would book again with us in the future. We look forward to helping you with another tour soon.

HIGHLIGHTS OF LAOS

Tuesday 24 Apr 2018
Overview Rating:
Our Service: Excellent
Our Tour: Excellent

Service rating :

Would recommend and would travel with them again

Product :

Well conducted with a varied itinerary for a group tour.
Provided the experience and reality of life in Laos

YOUR BOOKING EXPERIENCE

Friday 05 Jan 2018
Overview Rating:
Our Service: Excellent
Our Tour: Excellent

Service rating :

I had a few queries before I felt ready to book my tour, and each customer service agent whom I dealt with was very helpful. After a lot of careful research and consideration, with support from Wendy Wu, I am now booked on the tour that best suits my interests and schedule. Very happy with Wendy Wu (this will be my second tour with Wendy Wu).

Product :

I carried out a very extensive search of tours of Laos that would suit my interests, and finally landed on the Highlights of Laos tour. I am a previous customer of Wendy Wu, so I was very happy when the best itinerary of Laos that I could find was a tour with Wendy Wu, as I know the standards are very high and I am very much looking forward to it.

HIGHLIGHTS OF LAOS

Tuesday 14 Nov 2017
Overview Rating:
Our Service: Good
Our Tour: Excellent

Service rating :

Excellent tour and national guide, the only disappointment was the transfer from the airport to the hotel in Bangkok. Would definitely travel with Wendy Wu Tours again.

Product :

Excellent itinerary. Would have liked an extra day in Veng Viang.

HIGHLIGHTS OF LAOS

Tuesday 15 Nov 2016
Overview Rating:
Our Service: Excellent
Our Tour: Excellent
Would have proffered to go to Luang Prabang from Bankok airport rather than spend a night in Bankok when starting the holiday

HIGHLIGHTS OF LAOS

Tuesday 15 Nov 2016
Overview Rating:
Our Service: Excellent
Our Tour: Excellent

Service rating :

Outstandingly well led.

Product :

Good variety. The Lao people made it.

HIGHLIGHTS OF LAOS

Thursday 19 Nov 2015
Overview Rating:
Our Service: Excellent
Our Tour: Excellent

Service rating :

It was all hoped it to be and I was impressed with the company's organisation.

Product :

An outstanding holiday for me.

HIGHLIGHTS OF LAOS

Friday 29 Aug 2014
Overview Rating:
Our Service: Excellent
Liz Cathcart at Wendy Wu was very helpful and sorted our complex request very efficiently.

Our Response

That's great to hear, we'll certainly pass on your comments to Liz.

Kind regards,
Ben
Wendy Wu Tours