Reviews and Testimonials | Wendy Wu Tours

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

Rating

Customer Review

ANGKOR TO THE BAY

Sunday 04 Sep 2016

Overview Rating:

Our Service: Excellent

Our Tour: Excellent

Service rating :

From the first until the final day the service was superb. Absolutely no complaints

Product :

It was excellent. Both Guides were brilliant. Hotels were really great and of course both countries were beautiful. I'd recommend this trip to anyone. Only disappointment was bad weather meant we couldn't go on Halong Bay cruise due to bad weather. No one's fault and alternative activities were great.

Our Response

It is wonderful to hear how much you enjoyed your Angkor to the Bay tour. It was a shame about the weather in Halong Bay, but we are glad you enjoyed the alternatives that were arranged.

We hope to welcome you on your 3rd Wendy Wu tour in the not too distant future!

Kind regards
Lorraine

ANGKOR TO THE BAY

Sunday 06 Dec 2015

Overview Rating:

Our Service: Excellent

Our Tour: Excellent

Service rating :

The organisation was excellent. Both of the national guides (Ra in Cambodia and Kim in Vietnam) were very good, particularly Kim who was outstanding because of his knowledge of the history of the country.

Product :

Angkor Wat and Halong Bay were the highlights, an extra night on the Halong Bay cruise would have been an added bonus.

Our Response

Welcome back from your Angkor to the Bay tour with Wendy Wu! We can see that you have had a fantastic trip with us - thank you for taking the time to share your highlights.

We forwarded your kind comments over to your guides who are delighted to hear that you enjoyed your time in Vietnam and Cambodia and the service they provided you with.

Many of our tours visiting Vietnam and Cambodia incorporate these two beautiful regions, yet still offering varying itineraries for our customers to enjoy. We hope to welcome you back with us in the near future.

Kind regards,
Shanice

ANGKOR TO THE BAY

Wednesday 04 Feb 2015

Overview Rating:

Our Service: Good

Our Tour: Good

The planning was excellent and the local guides good especially in Vietnam.

One or two of the hotels and a few of the meals out were a bit disappointing, but the Halong Bay cruise was superb.

Our Response

Thank you for your constructive feedback, we are dissapointed that you were not pleased with some aspects of your tour with your comments being duly noted. we are however, delighted to hear you otherwise enjoyed your halong bay cruise which is a favourite among our customers.

Kind regards,
Junior, Wendy Wu Tours