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The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

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Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

ANGKOR TO THE BAY

Sunday 05 May 2019
Overview Rating:
Our Service: Excellent
Our Tour: Excellent

Service rating :

This was a great tour, the guide in Cambodia was fantastic!
The sites were amazing and Halong Bay and Angkor Wat were the highlights for me.
The only thing i would change would be the amount of food at meals, in that heat you do not need to eat 6 courses for lunch...

Product :

Excellent tour, sites were fantastic especially Angkor Wat and Angkor Thom.
The cruise on Halong Bay was amazing and unforgettable.

Our Response


Thank you for your amazing review!

We are delighted to hear you enjoyed your tour to Cambodia. It is lovely to discover your holiday highlights - Halong Bay and Angkor Wat and hope these memories remain with you for many years to come!

Please be assured your comments regarding the meals during your tour have been taken onboard.

We would be honored to welcome you onboard another Wendy Wu tour in the future.

GRAND TOUR OF INDOCHINA

Monday 30 Apr 2018
Overview Rating:
Our Service: Excellent
Our Tour: Excellent

Service rating :

Very well organised throughout with all the tour highlights we expected. The three national guides were each outstanding and added substantially to tge experience thriugh their local knowledge and care and support of the group.

Product :

It was everything we hoped for and more. Angkor Wat was the initial draw but each country was distinctive and fascinating. The guides helped us to ubderstand these cultural links and differences.

Our Response

Thank you for taking the time to compliment our guides and pass on your lovely comments.

CAMBODIA FOR FREE PRE 3D/2N (STANDARD)*

Monday 12 Dec 2016
Overview Rating:
Our Service: Excellent
Our Tour: Excellent

Service rating :

Excellent tour - very good local guide (Mr Tran Binh Nguyen) who was efficient caring and very knowledgeable especially on Vietnam's history. Group size of 19 worked really well. Hotels were of a high standard as were the coaches & drivers used. Good balance of experiences with reasonable free time built in.

Product :

A pleasing add on again with an excellent guide (not sure why the 7 of us doing the add on were not put together as a group rather than the use of 4 guides). Lovely hotel. Flight times did however mean that although we had 2 nights in Siem Reap it was, in effect only one day. Angkor Wat was well worth seeing.

ANGKOR TO THE BAY

Sunday 13 Nov 2016
Overview Rating:
Our Service: Excellent
Our Tour: Excellent

Service rating :

The service on this tour was amazing. The national guides sort everything and want to ensure you have a great holiday in their countries. I found the Cambodian people to be extremely friendly. If you suffer from any allergies then the guides ensured you were given food that you could eat safely and tried to offer variety. The hotel rooms were all of excellent standard and most hotels had a swimming pool.

Product :

The trip from Angkor to the Bay was amazing. Both of our national guides were outstanding. We had Sok in Cambodia and Zhou in Vietnam. They were both very knowledgeable and were good at telling the history of their countries in an interesting way and were fun to be around. Our favourite parts were Angkor Wat and Halong Bay. The boat trip on Halong Bay was a relaxing part of the trip and the scenery was stunning. The boat was positioned perfectly to enjoy the sunrise. In Hoi An we stayed at the silk resort which is a beautiful hotel. Most people's favourite. This is our second Wendy Wu tour and it was amazing and we would happily go with them again. The holiday includes everything so you don't need to worry about where to eat or how to travel around. The roads in Vietnam and Cambodia are chaos but all of our drivers made you feel safe and were very friendly.

Our Response

We are delighted to hear you enjoyed your Angkor to the Bay Tour and hope the memories of this unforgettable destination will stay with you for many years to come!

We love to hear your travel stories and discover your holiday highlights – it’s this very feedback that helps us to maintain and improve our high standards and you can rest assured your comments have been passed onto our local operators who will share your comments with Sok and Zhou- it’ll make their day!

We’d also like to share some of your comments with other customers, so we may feature them on our website or in our brochures. Naturally, we would not use your comments without prior consent and if you agree please reply to this email and then leave the rest to us.

Thank you once again for your feedback.

Kind regards
Zoe Bligh

VIETNAM IMPRESSIONS

Monday 21 Dec 2015
Overview Rating:
Our Service: Excellent
Our Tour: Excellent

Service rating :

I cannot fault Wendy Wu tours, this was our 2nd holiday with them, the first being to China. Everything went as planned and no complaints from my husband and I. Would definitely travel with them again.

Product :

It was a full on whirlwind tour with the bonus of Angkor Wat for free. If I had to pick one place which I felt really relaxed in it was Hoi An. We had an excellent experience at a cookery class, very enjoyable. The meals on tour were of good quality, you could not want for anything. The guide was knowledgeable and looked after us very well nothing was too much trouble for him. Overall, if you wish to see Hanoi, Hoi An and Saigon then this tour filled the brief.

ANGKOR TO THE BAY

Sunday 06 Dec 2015
Overview Rating:
Our Service: Excellent
Our Tour: Excellent

Service rating :

The organisation was excellent. Both of the national guides (Ra in Cambodia and Kim in Vietnam) were very good, particularly Kim who was outstanding because of his knowledge of the history of the country.

Product :

Angkor Wat and Halong Bay were the highlights, an extra night on the Halong Bay cruise would have been an added bonus.

Our Response

Welcome back from your Angkor to the Bay tour with Wendy Wu! We can see that you have had a fantastic trip with us - thank you for taking the time to share your highlights.

We forwarded your kind comments over to your guides who are delighted to hear that you enjoyed your time in Vietnam and Cambodia and the service they provided you with.

Many of our tours visiting Vietnam and Cambodia incorporate these two beautiful regions, yet still offering varying itineraries for our customers to enjoy. We hope to welcome you back with us in the near future.

Kind regards,
Shanice

AROUND CAMBODIA

Sunday 12 Apr 2015
Overview Rating:
Our Service: Excellent
Our Tour: Excellent

Service rating :

amazing holiday. tour guide vanak was exceptional.

Product :

fascinating country, delightful people, wonderful food and culture, seeing the real life and how people lived and worked and the projects to help people fascinated me most. Angkor wat and temples surreal, so intricate and beautiful.

ANGKOR TO THE BAY

Tuesday 29 Jul 2014
Overview Rating:
Our Service: Excellent
Our Tour: Excellent

Service rating :

Great pre tour information and helpful travel advise

Product :

Great local guides giving us a true picture of life as it is now , and was in recent times in their counties . Very well paced tour with the right balance of time spent in each location although I would have liked another day in Hanoi and perhaps the option to do a second day at Angkor Wat . Your all inclusive really was and the payment of tips on arrival a brilliant idea .





Just the right balance of