Review for GLORIES OF CHINA
Service rating : Excellent & varied itinerary. Delivered to us with no hitchesat all.
Product : Guides, city tours, shows, coach & food excellent.
They tell you to bring comfortable shoes. Do so, especially for the Great Wall & the fascinating three hour walk in Tiananmen Square & the Forbidden City.
The offices in London & Shanghai very helpful in getting us out of Hong Kong before the typhoon arrived, so that we were able to join the tour on time.
Oct 13, 2018
Review for GLORIES OF CHINA
Highly professional, customer focussed team. Extremely knowledgable about the areas visited in china. Our national tour guide, Jason Goa, who stayed with us throughout our Glories of China tour was the best we have ever had and the local guides supported him very well.
When we had a mix up regarding the breakfasts in our Hong Kong two day add on, Wendy Wu in the UK were very helpful in sorting it out by email and that was at a weekend.
The booking arrangements were smooth and carefree as they offer the Visa service. The itinerary and tickets arrived on time and with enough information for each day without overloading us with paper.
Transfers and internal flights were handled seamlessly and we didn't have to worry about the luggage. We just had to turn up and enjoy ourselves.
Jun 18, 2018
Review for MAJESTIC YANGTZE
Service rating : The whole tour was superbly organised from the moment we landed in Hong Kong to our departure two and a half weeks later in Beijing. We didn't have to worry about a thing. The bulk of the credit for this has to go to our fabulous Tour Guide Element Ning who was not only totally professional and worked really hard to keep everyone happy, but to his personality and rapport with the other members of the party. All our requests were catered for and nothing was too much trouble for him, he made our holiday.
Product : The whole Tour was wonderful, but my favourite part was the four days on the Yangtze River, it was so peaceful and the boat was lovely. We upgraded our room and were very pleased that we had done so. We had lots of space and a balcony to relax on. The Pandas came a very close second. Having said all that, it really was difficult to choose as it was all superb. The food also was excellent and very varied.
Apr 23, 2018
Review for DREAMS OF NATURE
Service rating : Enthusiastic, well-informed, reassuring and supportive advice and leadership from all our Tour Guides, but above all our National Guide Sophie, who adopted me on my arrival as a solo traveller on her first Asian trip, whose suitcase hadn't made it from Hong Kong to Guilin. She went shopping with me to make sure I had everything I wanted until my suitcase caught up. And never lost her charm, calm or sense of humour during our 3 weeks of travel around many hotels in several provinces.
Product : All inclusive, trains, planes, coaches, hotels and nearly all our meals. Not to mention all the time, patience and assistance from all our Guides, who didn't just accompany us in working hours, but went out of their way to assist with any additional exploration we wanted, such as a local massage in Chongqing, cocktails in Giulin and coming shopping with us to help get clothes and toiletries
Jan 21, 2018
Review for WONDERS OF CHINA
Great tour of Chins with a couple of nights in Hong Kong too! Our guide (Sophie) was great and Great Wall Terracotta Army Shanghai and River Yangsee were the highlights....highly recommended!!!!
Dec 05, 2017
Review for HIDDEN TREASURES OF MYANMAR
Service rating : Faultless. Myu our Myanmar guide was truly amazing. Nothing was too much trouble. He went far more than the extra mile. The drivers were all very safe the hotels were good and all had interesting features. The food was wonderful but really it all came down to myu and all his tremendous hard work ensuring each and everyone of us had an unforgettably wonderful time. I would highly recommend Wendy wu tours. Myanmar was an unforgettable experience. One black mark in Hong Kong we were made take heavy cases and hand luggage down an escalator when there was a lift available , that was down just to the local airport guide. Ever other aspect was truly five star
Product : It gave a terrific overview of Myanmar. They packed so much in. We were able to see many sides of the country. We were lucky on two counts. One was myu our guide who was absolutely fantastic and the second we were there at festival time
Dec 02, 2017
Review for A CHINA EXPERIENCE
Service rating : Yes 5 star for the China experience but 1 star for the stop off in. Hong Kong, thiis was our Anniversary and in Hong Kong had the smallest room and Hotel was being renovated had Wendy Wu contacted us we would had upgraded
Product : Excellent tour guide Johnson you are a star
Nov 15, 2017
Review for UK HONG KONG GLIMPSES 4D/3N - EATON
Service rating : From the day of booking our holiday, our actual holiday and return home we have been given excellent service throughout from Wendy Wu Tours. Our tour representative, Alice, was wonderful. She was very informative and was always a pleasure to be with. The whole tour was brilliant - we saw everything that we wanted to see and more. We would definitely recommend Wendy Wu Tours to all our family and friends. Thank you very much.
Product : Our trip to Hong Kong was brilliant. Wendy Wu Tours had arranged a half day tour to Hong Kong Island. This was excellent. We were taken to all the memorable places and able to walk around and take photos. Overall experience of the whole holiday - excellent.
May 08, 2017
Review for VIETNAM AT A GLANCE
Service rating : Spoke initially with Stephen Jordan, who was very efficient and helpful. Upon deciding to book, again spoke with Stephen who was able to deal with our request for a Hong Kong add-on.
Product : The Vietnam at a Glance Tour was superb and everything went so smoothly. Lots of early mornings but when you travel that far you do need to make the most of your time. Hotels in Ho Chi Minh City and Hanoi were typical city hotels, but very good and near the centre, enabling us to walk around in our free time.Those in Hoi An and Hue were a little more spacious, with pools and still in good locations. A special mention must be made of our guide for the tour, Robin (Dzung Duc Ngo), who was outstanding. Also very fortunate to have a good group of fellow travellers, and it was sad to say goodbye at the end!
Apr 08, 2017
Review for UK HONG KONG GLIMPSES - DORSETT WAN CHAI (COSMOPOLITAN HOTEL)
Service rating : Our National guide and local guides were brilliant, both knowledgeable & patient. Everything you could think of they were ready to help with. I would like to say that there was a highlight of our tour, however every day brought highlights.
Product : Excellent tour of Hong Kong 🇭🇰 the guide was great fun, showing us everything from a jewellery factory to Stanley Market. We are looking forward to going back. The hotel was very good, they could not do enough to help us.
Mar 29, 2017
Review for UK HONG KONG GLIMPSES - EATON
My husband and I had a fantastic holiday in China and Hong Kong, The tours we had in all three destinations were interesting and informative and our tour guides were always helpful. We both have slight walking difficulties and our guides responded by assisting us in any way they could. The only minor problems were trying to find something for me to eat (I found the food too spicy and very oily) and sleeping on the extremely hard beds.
Feb 23, 2017